Bucharest, Romania: Programme

Monday April 24, 2023

Time Other Room
15:00 - 19:00 Registration of delegates
19:00 - 21:00 Opening Reception

Tuesday April 25, 2023

Time Main Conference RoomOther Room
08:00 - 10:00 Registration of Delegates
08:30 - 09:30 Women in Gaming breakfast Sponsored by Citizen
10:00 - 11:30 Land-based and On-line Customer journey, seen through the eyes of a Mystery Guest Arjan Korstjens & Lucien Wijsman
11:30 - 12:00 - - - - - - - - - - Coffee Break - - - - - - - - - -
12:00 - 12:45 How Video Technology can benefit various Casino departments Ep Smit
12:45 - 13:30 Scheduling, back to the future Nicolas Mignon
13:30 - 14:30 - - - - - - - - - - Lunch Break - - - - - - - - - -
14:30 - 15:15 Popular Responsible Gaming instruments in online Gambling and their effectiveness Michael Auer
15:15 - 16:00 How to change people’s mind on the casino industry to secure our future and develop our attractiveness Laurent Lassiaz
16:00 - 16:30 - - - - - - - - - - Tea Break - - - - - - - - - -
16:00 - 19:00 European Casino Association (ECA) Board Meeting by invitation only
16:30 - 17:00 It’s all about data Pete Lewis interviewed by Arjan Korstjens
17:00 - 17:30 Ten ways cyber criminals breach the security of your organization Alexandru Petrescu
17:30 - 18:00 The status and future of communication protocols for the Land-based gaming Industry. Mark Pace
19:00 - 23:30 Evening Program

Wednesday April 26, 2023

Time Main Conference RoomOther Room
10:00 - 11:30 The impact of Cashback on Actual Loss on the Hold %. Anthony Lucas
11:30 - 12:00 - - - - - - - - - - Coffee Break - - - - - - - - - -
12:00 - 12:30 Selecting, Training and 'Mind-setting' Electronic Gaming Table Staff; the art of the dealer Manouck Kwakernaat
12:30 - 13:30 Land-based Casinos in the future; how to stay relevant. Erwin van Lambaart
13:30 - 14:30 - - - - - - - - - - Lunch Break - - - - - - - - - -
14:30 - 15:15 KEYNOTE PANEL: More women in the board, more money. A panel discussion. Lorraine Sammut, Helena Evert, Jennifer Bowman, Martina Åkerlund and Irina Ruf
15:15 - 16:00 Electronic Gaming Terminals; market overview and future developments Marco Herrera
16:00 - 16:30 - - - - - - - - - - Tea Break - - - - - - - - - -
16:00 - 20:00 ROMSLOT panel discussion by invitation only
16:30 - 17:00 Ten ways to launder money in a casino! Aleksandr Kostjukevits
17:00 - 17:30 Skill gaming anno 2023; where do we stand Keith Winters
17:30 - 18:00 How to reduce the environmental impact of land-based casino operations. Paul Steelman
19:00 - 23:30 Evening Program

Thursday April 27, 2023

Time Main Conference RoomOther Room
10:00 - 10:45 KEYNOTE: Innovation sucks, but you need it anyway! Helen Walton
10:45 - 11:30 Succession Planning, how about Diversity, Equality and Inclusion? Kelly Kehn & Tina Thakor-Ranking
11:30 - 12:00 - - - - - - - - - - Coffee Break - - - - - - - - - -
12:00 - 12:45 Responsible Gaming project from Denmark. Prevention of Gambling Addiction amongst teenagers/young adults. Jesper Jarl Becker
12:45 - 13:30 Battle of opinions: where is the M&A world going in our industry? Will landbased push out online or will online buy landbased. Corey Plummer & Harmen Brenninkmeijer. A battle of opinions moderated by Arjan Korstjens
13:30 - 14:30 - - - - - - - - - - Lunch Break - - - - - - - - - -
14:30 - 15:15 De-bunking the myths Land -Based gaming managers hold on On-line operations (and vice versa) Georg Gubo
15:15 - 16:00 The world of E-sports is already bigger than the gaming industry Marek Suchar
16:00 - 16:45 Some round tables on topics that have passed by on stage and during the network events. Arjan Korstjens & Lucien Wijsman